Report fraud and cybercrime (2024)

On this page

  • Reporting to the Canadian Anti-Fraud Centre
    • Report online
    • Report by phone
  • Why you should report fraud and cybercrime
  • Coming soon: new cybercrime and fraud reporting system

Scams and cybercrimes can happen to anyone, anywhere, at any time.

If you have been a victim of a scam, fraud or cybercrime, please contact your local police as soon as possible.

It is also recommended that you report the instance of a scam, fraud or cybercrime, whether you are a victim or not, to the CAFC.

Remember: It's the role of your local police to investigate. The CAFC assists law enforcement through maintaining a central repository of information to assist with investigations. Learn more about the CAFC.

Reporting to the Canadian Anti-Fraud Centre

The CAFC and the National Cybercrime Coordination Centre (NC3) are working on implementing a new cybercrime and fraud reporting system for Canadians and businesses. By reporting to the CAFC, you may be asked to report through the new version helping the RCMP build a new reporting system for Canadians.

Report online

You can log into the Online Reporting System tool using either:

  • GC Key (user ID/password)
  • Government Sign-In by Verified.Me
Learn more about the secure sign-in methods.

Tips for reporting online

The system will log you out if there is no activity for 20consecutive minutes. If this happens, you won't be able to complete your report. You'll need to start over or call our toll-free line to report (1-888-495-8501).

Secure Sign-In issues

If you are having problems with logging in with the Secure Sign-In methods:

  1. Ensure you have the right link to log into CAFC-FRS via the Canadian Anti-Fraud website (click on the Report fraud tab).
  2. If you get to the sign-in page and have problems with GCKey or Sign-In Partner, reference the following:

The CAFC does not manage GCKey or Sign-In Partner sites. If you are having problems with these sign-in methods, contact them.

Report by phone

Toll free: 1-888-495-8501

We answer calls Monday to Friday, from 9am to 4:45pm (Eastern time) and close on holidays.

Why you should report fraud and cybercrime

In order for law enforcement to combat fraud and cybercrime, it is essential that those who experience, or fall victim, report it to local police and the CAFC. Local police are positioned to investigate the incident and the CAFC supports law enforcement by sharing information collected through the reports.

Reasons to report to the CAFC:

  • Information could link a number of crimes together, in Canada and abroad
  • Information could progress or complete an investigation
  • Reports show crime trends and allows for crime forecasting
  • It helps law enforcement, private and public sector, academia etc. to learn about the crimes and help with prevention and awareness efforts

The CAFC and NC3 work closely together and cybercrime reports given to the CAFC system, are shared with the NC3.

Coming soon: new cybercrime and fraud reporting system

Learn more about the new national cybercrime and fraud reporting system being developed by the CAFC and the NC3.

Date modified:
Report fraud and cybercrime (2024)

FAQs

Can we get money back after being cheated online? ›

Report the scam to your bank's fraud team - the first step if for you to report the issue to your bank's fraud team. This will kick off an investigation at the bank. Fraud investigation - your bank has 15 days to investigate and then report back with an outcome on whether it will give you money back.

Is it worth reporting a scammer? ›

Your story could help someone avoid that scam. Then report it to the Federal Trade Commission at https://reportfraud.ftc.gov/. Your story could help the FTC stop the scammers.

How to get money back from a fraud transaction? ›

Did a scammer make an unauthorized transfer from your bank account? Contact your bank and tell them it was an unauthorized debit or withdrawal. Ask them to reverse the transaction and give you your money back.

How to track down someone who scammed you? ›

Key strategies include:
  1. Reporting the scam to authorities for a professional investigation.
  2. Utilizing social media and search engines to gather clues.
  3. Leveraging financial transaction records to trace the scammer's identity.
Feb 27, 2024

Can I get my money back if I was scammed online? ›

If you paid by card or PayPal

If you've paid for something you haven't received, you might be able to get your money back. Your card provider can ask the seller's bank to refund the money. This is known as the 'chargeback scheme'. If you paid by debit card, you can use chargeback however much you paid.

How do I reverse money after being scammed? ›

If you've handed over financial information or given money to a scammer, call your bank, credit card company, payment app or other financial institution. Many banks and cards will cover scams and return lost money, so ask them for a refund or to reverse the transaction.

Can the police do anything about a scammer? ›

Legal Recourse and Justice: The police can initiate investigations that may lead to arrests and legal action against the perpetrators. This not only brings about justice for victims but also serves as a deterrent for would-be scammers.

How much money do you get for reporting a scammer? ›

Remember, the reward is between 15 and 25 percent of what the government actually collects. Because there are risks for reporting fraud against the government, you should talk to an attorney experienced with reward cases before you blow the whistle and report fraud.

How long does it take to investigate a scammer? ›

Simple incidents of opportunistic fraud may only take anywhere from a day to a week to close the book on. More sophisticated fraud cases – especially those involving fraud rings – can take months or even years, often requiring the assistance of law enforcement.

Do banks usually refund scammed money? ›

Banks have a legal and ethical responsibility to refund scammed money to their customers. However, you can't always get scammed money back. Whether it's a lack of evidence or human error on your part, thieves can sometimes get away with your stolen funds.

How do victims of fraud get their money back? ›

Also, if small amounts of money are involved (the amount depends on local law), you may be able to bring a claim in small claims court in the county in which the crime occurred. Restitution may also be awarded to the victim's estate in the event of the victim's death.

How to recover scammed money? ›

Contact your bank and tell them it was an unauthorized debit or withdrawal. Ask them to reverse the transaction and give you your money back.

Can police track a scammer? ›

REPORT THE SCAM.

Reporting helps protect others. While agencies can't always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

What happens if you report a scammer? ›

Why: Your reports can help us detect patterns of wrongdoing, and lead to investigations and prosecutions. The FTC enters reports it receives into Consumer Sentinel, a secure online database that is used by civil and criminal law enforcement authorities worldwide. The FTC does not resolve individual consumer reports.

Who to contact if you've been scammed out of money? ›

If you suspect a scam, there are a few important steps you should take right away. Contact your local police or sheriff's office to report the scam. Contact your state attorney general.

What to do if you are cheated online? ›

Here is a step-by-step guide to reporting online fraud
  1. Step 1: Call customer care to block your debit and credit card. ...
  2. Step 2: Collect all the information related to the online fraud. ...
  3. Step 3: Register a written complaint with the cybercrime cell – online or offline.

What happens if you get caught cheating online? ›

Parents always want to know what can happen when these types of allegations of cheating online are made. At best, a student can be given a failing grade for the test at issue or even the entire class due to the academic misconduct. At worst, a student can be suspended or expelled for academic dishonesty.

How do I get my money back from a cheater? ›

Report the Fraud:
  1. File a Police Complaint: Head to your nearest police station and file a First Information Report (FIR). Explain the details of the fraud and provide any evidence you have, like screenshots or communication records.
  2. Contact Your Bank: Inform your bank immediately about the fraudulent transaction.
May 18, 2024

Can you recover from online cheating? ›

As so with traditional sexual infidelity, recovery from online infidelity requires both partners to work together and gently rebuild trust and respect. They can both work together to discover what their partner's needs are both sexually and emotionally.

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